CONTACT & CUSTOMER SERVICE

At KINETIK, we have done everything we can to make your shopping experience absolutely perfect, and our products are always of the highest quality - so we guarantee that they will perform the absolute best for you and your workouts.

If you still have questions, or need additional advice and guidance, please contact us - our team is ready to help you.

We can be contacted Monday - Friday from 10:00 - 17:00, and we will respond to all inquiries within one business day. We write and speak fluent Danish and English.

Phone: +45 53 70 35 60

Email: kinetik@kinetikshop.dk

General questions about our weight vests, training equipment and training accessories can be found on the QUESTIONS & ANSWERS page.

Delivery:
We ship every weekday and all orders placed before 12:00 will be shipped the same day with GLS. We ship to Denmark and all countries within the EU, with the exception of islands. We ship to the following countries within Europe:

Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Pickup:
In special cases, collection of an order can be arranged - please contact us before completing your order.

Return:
We offer a 30-day satisfaction guarantee on all our products, contact our customer service at kinetik@kinetikshop.dk or via the contact form below and provide your order number.