CONTACT & CUSTOMER SERVICE
At KINETIK, we have done everything we can to make your shopping experience absolutely perfect, and our products are always of the highest quality - so we guarantee that they will perform the absolute best for you and your workouts.
If you still have questions, or need additional advice and guidance, please contact us - our team is ready to help you.
We can be contacted Monday - Friday from 10:00 - 17:00, and we will respond to all inquiries within one business day. We write and speak fluent Danish and English.
Phone: +45 53 70 35 60
Email: kinetik@kinetikshop.dk
We ship every weekday and all orders placed before 12:00 will be shipped the same day with GLS. We ship to Denmark and all countries within the EU, with the exception of islands. We ship to the following countries within Europe:
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
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Fast & Secure Delivery
We offer free and secure shipping on all our products, and all orders are shipped with tracking included.
We ship orders every weekday until 12:00.
Delivery time is 1 - 2 days in Denmark, and 3 - 5 days in Europe.
Satisfaction Guarantee
We offer a 100% satisfaction guarantee on all our products, and you have a full 30 days to experience the effect and quality of our training equipment.
We are looking forward to receiving and shipping your order.
Questions & Answers
Do you have questions? Then we have the answers!
On the page QUESTIONS & ANSWERS you will find answers to frequently asked questions about our products, as well as information about shipping and returns.
If you still need help, then do not hesitate to contact us.
Pickup
In special cases, collection of an order can be arranged from our warehouse.
Please contact us before completing your order.
Return
We offer a 30-day satisfaction guarantee on all our products. Contact our customer service at kinetik@kinetikshop.dk or via the contact form below and provide your order number.
